There is a minimum order of $40 (before delivery charge) if you choose the delivery option. There is no minimum order if you decide to self-collect.

We accept payments from all major debit/credit cards including Visa, Mastercard & AMEX.

The grilled satay order can be booked 45 days in advance.

For BBQ Satay, our cut-off time is 4:30pm for same-day delivery subject to availability. For Raw Satay, you need to order 2 Day in advance. No deliveries on Sunday & Public Holidays.

Yes, you can. Please contact our WhatsApp Order Hotline wa.me/6598335265. The minimum total order will be counted together if you opt for delivery and it will include $10.70 delivery charge.

Yes, we do charge a flat rate of $10.70 (inclusive of GST) for all deliveries except for promotional items where applicable.

We deliver islandwide with the exception of Sentosa Island and restricted areas. Do check with our Customer Service Officers if you require us to deliver to such places and if there’ll be any additional fees to do so.

Our delivery hours are generally from 11am to 6pm, All Days except for Sunday & Public Holidays. Please contact our WhatsApp Hotline +65 9833 5265 if you require the delivery outside of the delivery hours to check if we could accommodate you.

There are no deliveries on Sunday and Public Holidays at the moment. Availability for these days is up to company management's discretion and will be announced.

We require a lead time of 2 to 3 hours (depending on size of order) to prepare and arrange for the order delivery. Please consider this if you order for Same-Day delivery.

We try our best to make sure your orders come on time. Due to unforeseen circumstances such as traffic accidents, unfavourable weather, your orders may be delayed. We will try to inform you earlier if this happens. If the Satays are for an important time-sensitive event, do consider selecting an earlier timing of at least 30 minutes.

We will only leave your order without any supervision if we have explicit confirmation from you. Please make sure that the items are not left outside for too long (especially for Raw Satays). We are not liable for any items that went missing, spoiled (if left too long) in these circumstances.

Because we have different teams handling the raw and cooked satays. Do check with our CSOs through the WhatsApp Hotline +65 9833 5265, we can usually give a smaller delivery window of 2 hours so you need not wait all day for the items.

Absolutely. We are more than happy to accept self-collect orders. Order at least 1 hour before coming down to our office at Enterprise One Building #03-16 so that we can prepare the items. Self-collect hours are from 10am to 5pm, All Days (except for Sundays and Public Holidays)

All our satays are made in our MUIS halal-certified plant/factory in Enterprise One Building. Opah Satay is managed by SBY Frozen Food Supply Pte Ltd which is also a 100% muslim-owned company.

Please follow NEA guidelines and consume the satays within 3 hours of receiving the order.

Please do not leave raw meat outside until spoil unless you are plan on defrosting to cook.

For Raw Satays, there should be a separate pouch of peanut gravy. For Satay Goreng, please double check the packets inside. There should be two packets, one for the Satay Goreng and one for the gravy. If they are confirmed missing, please contact our CSOs through the WhatsApp Hotline +65 9833 5265 to arrange for the peanut gravy to be sent to you.

Do inform us through the WhatsApp Hotline +65 9833 5265 with a picture (if possible) of what went wrong.

Yes, you can check with our CSOs through the WhatsApp Hotline +65 9833 5265 if your new delivery timing is available.

Yes, its possible. Do check with our CSOs through the WhatsApp Hotline +65 9833 5265 about it.

We will be heartbroken ☹ but yes, you can cancel your order if you absolutely must. There is a cancellation fee of 10% of your order amount. Speak to our CSOs through the WhatsApp Hotline +65 9833 5265.

If you change your order to a smaller amount, we will refund the difference in cash. If you cancel the order, we charge a 10% cancellation fee. We will refund back your money minus the cancellation fee to your debit/credit card. Do note that it could take up to 14 working days for the refund process.

You will automatically be signed-up for our mailing list when you make a purchase with us. Alternatively, sign-up for Friends of Opah if you haven’t confirmed if you want to purchase our satays at the moment.

If you’ve received our email campaign, click the unsubscribe link at the bottom of the email. If not, do contact us through our email and request to be omitted from our mailing list.

If you have considered buying from Opah Satay before, you may have left your email in our website. If you wish to remove your particulars from our website, do contact us through our email opahsatay@gmail.com and request to do so.

No, it is absolutely FREE. We do not charge anything to be Friends of Opah.

We have exclusive perks and promotions only for Friends of Opah.

Oh dear, we're sorry to hear that. Do take note that a key condition of being of Friends of Opah is subscribing to our mailing list. You will no longer get to enjoy the perks of Friends of Opah if you unsubscribe.

Because we love our Friends Of Opah, we decided to give you all a Birthday gift every year.

Yes! That’s how much we love our Friends Of Opah. 😊

When your family and friends sign-up for Friends of Opah, make sure they enter your phone number as the referral number. You can also update your phone number with us to make sure they tally. As soon as we’ve verified the application, we will send you an email or WhatsApp text with the 10% discount coupon code that can be used once in our website.

Yes, you'll get a 10% discount coupon for each referral. Unfortunately, you cannot use multiple coupons for just one purchase

These are just the starting benefits. We have more exclusive Friends Of Opah promotions coming up.